Privacy Policy

Effective Date: 28/06/2023
Last Updated: 28/10/2025

1. Introduction

Welcome to Prime International Academy (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register for a course, contact us, or fill out a form, we may collect:

• Full name

• Email address

• Phone number

• Address

• Educational qualifications

• Payment details (if applicable)

b. Non-Personal Information

We may automatically collect certain information about your device and browsing behavior, such as:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the website

• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Process course registrations and payments

• Communicate important updates or announcements

• Provide customer support

• Send newsletters or promotional materials (only if you have opted in)

• Improve our website, services, and course offerings

• Comply with legal or regulatory requirements

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve website functionality. You may choose to disable cookies through your browser settings, but some features of the website may not function properly without them.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.
However, we may share information with:

• Trusted service providers who help us operate the website or process payments

• Regulatory authorities if required by law

• Affiliated institutions or academic partners for joint programs or certification validation

All third parties are required to maintain the confidentiality and security of your data.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access or request a copy of your personal data

• Request correction of inaccurate or incomplete data

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal requirements)

To exercise any of these rights, please contact us at [info@piacademy.lk].

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Prime International Academy
Email: [info@piacademy.lk]